Alan Vesperas

Principal Technical Account Manager at Tipalti

Alan Vesperas has extensive work experience, starting in 1990 at Costco Wholesale, where they held various roles including Membership Services, Cashier, and Photo Lab Tech. Alan then worked as a Material Expeditor and Project Manager's Assistant at S&L Payton Sheet Metal Company, handling communications and expediting materials for contract jobs. In 2005, they joined DHL Express as a Payroll and Logistics Processing Clerk, responsible for processing payroll and providing customer service. Alan then worked at Ebates as a Senior Customer Care Agent, supervising a team and conducting training. Alan joined Verizon in 2014 as a Tier II Technical Support Specialist, providing software and hardware support. In 2015, Alan worked at Bill.com as a Tier III Technical Support Specialist, providing technical support and creating knowledge base documents. Alan then joined ZapLabs in 2016 as a Tier III Support Specialist, providing technical support and troubleshooting data transfers. Alan's most recent role is at Tipalti, where they started as a Technical Support Engineer and progressed to Senior Technical Account Manager, Lead Technical Account Manager, and currently serves as a Principal Technical Account Manager. In these roles, they have provided technical support and integration assistance for the company's product.

Alan Vesperas has a diverse educational background in the field of business and computer science. Alan began their education at San Francisco State University from 1993 to 1995, where they studied computer science. However, it is not specified whether they obtained a degree during this time. Alan then went on to pursue an Associate's Degree in Business Administration from Heald College, which they completed between 2000 and 2001. Alan continued their education at California State University - East Bay, earning a Bachelor's Degree in Business Administration with a focus on Corporate Management from 2012 to 2014. Finally, Alan completed their education at the same institution, obtaining a Master's Degree in Business Analytics between 2015 and 2016.

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Timeline

  • Principal Technical Account Manager

    July, 2023 - present

  • Lead Technical Account Manager

    February, 2021

  • Senior Technical Account Manager

    January, 2020

  • Technical Support Engineer

    March, 2019