Gaetan Sierra

Customer Experience Specialist Connected Watches at Tissot SA

Gaetan Sierra has extensive experience in customer care and support, particularly in the watch industry. At Tissot S.A, Gaetan has held various roles such as Customer Experience Specialist Connected Watches, Customer Care Manager, and Senior Customer Care Representative. Gaetan has also worked at Watch Sales Academy as an Expert in customer service exams. With a Federal Certificate of Competence as a Commercial Employee, Gaetan excels in managing customer satisfaction and complex cases for international markets.

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Timeline

  • Customer Experience Specialist Connected Watches

    November 1, 2023 - present

  • Customer Care Manager

    February, 2022

  • Customer Care Connected Watches Specialist

    January, 2021

  • Customer Care Specialist

    January, 2020

  • Senior Customer Care Representative

    January, 2018

  • Customer Care Assistant

    February, 2015

  • Temporary Customer Care Assistant

    November, 2013

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