Leandro Marques

Leandro Marques is a professional with extensive experience in customer success and operations, currently serving as a Sócio and Senior Manager of Customer Success & Operations at Growth Machine since September 2020. Leandro has achieved significant results, including generating over 80 million Reais in revenue for clients and improving customer satisfaction levels substantially. Prior to this role, Leandro held various positions in operations and outbound marketing across multiple companies, such as TOTVS, TIVIT, and Kivalita Consulting, demonstrating a strong track record in structuring sales processes and enhancing operational efficiency. Leandro is pursuing a Doctor of Science in Mechanical Engineering at the Federal University of Rio de Janeiro, and has completed a Master's degree in Business Administration focused on Leadership and High Performing Team Management.