Eddie Hou

Eddie Hou is a seasoned professional in customer success and engineering, currently serving as Staff Customer Success Engineer, Lead at Together AI since June 2024. Previously, Eddie held roles including Senior Solutions Engineer at Instabase and Founding Customer Success Engineering Manager at Finch, where strong relationships with clients and the development of customer lifecycle processes were prioritized. Eddie also contributed as Founding Customer Success Engineer, Lead at Moveworks, focusing on IT support solutions, and as Solutions Engineer at AppDynamics, managing significant projects for major clients. Earlier experience includes roles in product management at Delivry, associate product management at Beijing International Software Corp., and software development at Ontario Financing Authority, with a solid educational foundation in Computer Engineering and Electrical and Electronics Engineering from the University of Toronto.