Louise Saycell

Customer Experience Manager at Together Money

Louise Saycell has over 20 years of work experience, primarily in the finance and customer service sectors. Louise currently works as a Customer Experience Manager at Together - loans, mortgages & finance starting from December 2021. Before that, they worked at Citizens Advice as a Debt Quality Development Manager from April 2021 to December 2021.

Louise spent a significant portion of their career at British Gas, holding various roles and demonstrating their expertise in operations compliance, social policy, credit analysis, debt management, and customer service. Their roles at British Gas included Operations Compliance Lead from 2014 to November 2020, Social Policy & Service Excellence Delivery Manager from 2011 to 2014, Senior Credit Policy Analyst from 2009 to 2011, Debt Sale Manager from 2008 to 2009, Policy Analyst from 2007 to 2008, Finalised Debt Process Manager from 2006 to 2007, Local Hub Manager from 2004 to 2006, Operational Team Leader from 2002 to 2004, and Customer Credit Supervisor from 2000 to 2002. Their extensive experience in these positions demonstrates their ability to handle diverse responsibilities and contribute to the growth and success of the organizations they have worked for.

Louise Saycell obtained a Bachelor of Arts Honors degree in Social Studies with English from University College Scarborough, which spanned from 1993 to 1996. Prior to that, Louise attended Stamford High School, but no information regarding degree or field of study is available for this period.

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Timeline

  • Customer Experience Manager

    December, 2021 - present