Established in October 2003 by a special act of the Florida legislature, Toho Water Authority is the largest provider of water, wastewater and reclaimed water services in Osceola County. The Authority currently serves 73,000 water, 71,000 wastewater and 10,000 reclaimed water customers in Kissimmee, Poinciana and unincorporated areas of Osceola County.

The Authority owns and operates 20 water plants and 10 wastewater plants while maintaining 1,174 miles of water mains, 980 miles of wastewater mains, 242 miles of reclaimed water mains and 357 wastewater pump stations. With a 165 person workforce, the Authority treats and distributes approximately 35 million gallons of potable water and reclaims 21 million gallons of wastewater each day. 

Toho Water Authority (Toho) is the largest provider of water, wastewater and reclaimed water services in Osceola County. Toho currently serves over 100,000 customers in Kissimmee, Poinciana and unincorporated areas of Osceola County. Toho owns and operates 13 water plants and 8 wastewater plants. With a 300+ person workforce, Toho treats and distributes approximately 37.5 million gallons of potable water and reclaims 27 million gallons of wastewater each day.

Toho is governed by a five-member board of supervisors responsible for approving all its operating policies and its $124 million operating budget. Toho was established for the sole purpose of providing regional stewardship over water resources in Osceola County.

Government

Utilities

Water

Toho Water Authority

Todd Swingle

Mike Pampoukis

Micah Smart E.i.

Raul Hernandez

Matt Doan

Heather Havey

Karen L. Rentz Ms, Phr

Hillary Weber Mpa

The Leadership Team at Toho Water Authority is responsible for setting the strategic direction and overseeing the operations of the organization. Comprising executive leaders from various key areas, including engineering, customer service, and human resources, this team ensures that Toho effectively manages water resources, meets regulatory standards, and delivers high-quality services to over 100,000 customers while fostering a sustainable and innovative environment. They also play a crucial role in budget approval and policy development to align with the Authority's mission of regional stewardship.

Leadership Team

Engineering and Technical Support

Customer Service and Experience

Leadership Team

About

Team members

Other teams at Toho Water Authority

Engineering and Technical Support

Customer Service and Experience