Leah McConnachie

Leah McConnachie has a diverse work experience spanning multiple industries. Leah currently works at Tonal as a Team Lead in Care Operations, where they manage a team of 12 and ensures efficient time management and resolution of customer cases. Leah collaborates with cross-functional teams to identify and resolve trends. Leah is also involved in recruitment, process improvements, and project management. Prior to Tonal, they held various managerial roles at Vans and Route One. Leah has also worked in customer service, IT support, and as a server supervisor at different companies throughout their career.

Leah McConnachie has a diverse education history. Leah obtained their BSc in Multimedia Technology from the University of The West of Scotland in 2010. In 2011 to 2013, they attended Cardonald College, where they pursued a degree in ComptiaA+. In 2020 to 2021, Leah completed a program in Teaching and Training Adults at George Brown College. Leah further enhanced their skills by attending various short-term courses such as Microsoft Administering System Center 2012 Configuration Manager 10747D and Microsoft Administering Windows Server 2012 20411D at YouTrain in 2015. Leah also completed a course on VMware vSphere: Install, Configure, Manage v6.0 at Global Knowledge in the same year. Currently, Leah is enrolled at Seneca Polytechnic, focusing on Instructional Design.