Yakuta Ratlamwala

Yakuta (Yaki) Ratlamwala is an accomplished Customer Success Manager at Top Hat since January 2022, specializing in managing a diverse pipeline of accounts and fostering long-term customer relationships through data-driven insights and cross-functional collaboration. Previously, Yakuta served as an Inside Sales Representative at Bosch Rexroth, managing long-term strategic accounts and enhancing client experiences through effective processes. Experience as a Business Operations Associate at TEKsystems involved overseeing billing services and creating personalized payment solutions, while earlier roles at Cummins Inc. included sales and supply chain management, achieving significant revenue growth. Academic credentials include a Bachelor of Science in Business Administration from American University of Sharjah and participation in a study abroad program at the University of Victoria.