Sharmaine van Den Hoek - Janssen

Sharmaine van den Hoek - Janssen has a diverse work experience spanning multiple companies. Sharmaine started their career at Reinier de Graaf Groep, where they worked as a Medewerker Facilitair Service Bureau and conducted research on improving efficiency in the beddencentrale/linnenkamer. Sharmaine then moved on to TNT Express as a Stagiaire Facilities Benelux, where they conducted research on FMIS and provided recommendations for potential providers. After that, they joined TOPdesk and worked in various roles, including Sales Representative, Accountmanager Binnendienst, Accountmanager Buitendienst & Facility Management Specialist, Customer Success Manager Healthcare, Business Unit Director Healthcare, and Talent Lead. In their roles at TOPdesk, they focused on customer success, account management, and leadership, particularly in the healthcare sector. Sharmaine excels in coaching and appraising employees, developing and implementing service management strategies, and adding value to the business of existing customers. Sharmaine's experience showcases their adaptability, strong customer focus, and ability to balance multiple responsibilities.

Sharmaine van den Hoek - Janssen received a Bachelor's degree in Facility Management from Rotterdam University of Applied Sciences in the years 2009 to 2013. Prior to that, they completed their Havo degree at Stanislas College Pijnacker from 2003 to 2008. Sharmaine then pursued further education in the field of sales, earning a degree in Sales Mastery from Sandler from 2017 to 2019. In 2019, they also engaged in a program at Sandler focused on Strategic Sales Management, Talent Development, Customer Success Management, and Management.