Tonicha Kuzan

Customer Success Manager at TOPdesk

Tonicha Kuzan has work experience at two companies. Tonicha started working at TOPshop TOPman as a Team Leader in October 2014. In this role, they motivated and led a retail team, developed commercial awareness through customer engagement and data analytics, and received the Customer Connect Award for the region. Tonicha worked there until May 2018. Tonicha then joined TOPdesk in June 2018 as an Inside Sales Consultant until February 2019. Tonicha was later promoted to the role of Customer Success Manager and their exact start and end date for this role are not provided.

Tonicha Kuzan earned a Bachelor's degree in Modern European Languages from the University of Liverpool, where they studied from 2014 to 2018. In addition to their degree, they obtained additional certifications including the Forrester CX Champ from Forrester in March 2020 and the ITIL Foundation Level from PeopleCert in November 2018.

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Timeline

  • Customer Success Manager

    February, 2019 - present

  • Inside Sales Consultant

    June, 2018