Glenda Rudolph C.p.p.m.

Glenda Rudolph, C.P.P.M., is an experienced professional in customer service and operations, currently serving as an Insurance Customer Service Representative at TopLine Federal Credit Union since May 2013. In this role, Glenda provides essential administrative support to the Insurance Agents, ensuring efficient management of client relationships. Previous experience includes a role as a Staffing Planner at Macy's, where Glenda managed employee schedules for six stores, and as a Vendor Operations Specialist at Marshall Field's, focusing on vendor-merchants relations and supply chain improvements. Glenda also held positions at Dayton Hudson Corp. and Aveda, demonstrating strong skills in problem solving, negotiating, training, and relationship management. Educational background includes a Surgical Technician Certification from Rochester Community and Technical College.