Sarah Kite

Sarah Kite is an accomplished retail professional with extensive experience at Topps Tiles spanning over 17 years. Currently serving as Retail Support Manager and previously as Customer Insights Manager, Sarah has focused on optimizing customer interactions, addressing complaints, and enhancing the overall customer journey. Earlier roles included Customer Experience Manager, Central Operations Manager, Central Support Manager, Store Manager, Assistant Manager, and Sales Advisor, where Sarah consistently drove positive change and efficient communication across the organization. A strong background in retail operations and customer service is complemented by a commitment to understanding and addressing customer needs.