João Calvo

João Calvo has a varied work experience spanning multiple industries. João started their career in 2017 as a Customer Service Representative at Teleperformance Portugal and later became a Team Leader within the same company. In 2019, they joined StubHub as a Transactional Support specialist. After working there for two years, they moved on to EXCON Services as an Auditor in 2021. João then transitioned to Tiko as a Customer Success Specialist, where they worked until 2022. Currently, they are employed at Toqio as a Customer Success Manager.

João Calvo obtained a Bachelor's degree in Business Communication with a focus on Languages and Business Relations from Universidade de Trás-os-Montes e Alto Douro, where they studied from 2012 to 2016. In addition to their formal education, they have obtained various certifications from LinkedIn in areas such as Tableau, Finance and Accounting, Managing Your Manager, Surviving Difficult Coworkers, Leading Yourself, Mindfulness Practices, Operational Excellence, Six Sigma, Developing Emotional Intelligence, Excel, Salesforce, Business Analysis, Critical Thinking, and Embracing Unexpected Change. João also holds a "Certificado de Competências Pedagógicas" from the Instituto do Emprego e Formação Profissional, which they obtained in March 2017.