Allen Varela

Allen Varela is an experienced IT professional with a robust background in service delivery management and support services. Currently serving as a Service Delivery Manager at TOSHIBA Global Commerce Solutions, Inc. since February 2019, Allen has a proven track record in improving help desk support, implementing ITIL best practices, and leading software development teams. Prior roles include IT Manager at IT Retail, IT Support Services Manager at Forever 21, and IT Service Manager at Disneyland Resort, among others. Expertise encompasses project management, system upgrades, application development, and building trusted relationships with stakeholders. Allen holds an AA in Liberal Arts from Mount San Antonio College and an Associate of Science in Computer Technology from the Control Data Institute.