Runako Carroll

Runako Carroll has a work experience of around four years. Runako started their career as a Support Engineer Intern at Addigy in January 2020, where they worked until January 2021. Runako then transitioned to the role of Support Engineer - Tier 1 at Addigy and worked until May 2022. In May 2022, Runako joined Totango as a Support Engineer - Tier 2, where they are currently employed. Prior to Addigy, they worked at G4S as a USO from June 2018 to January 2020.

Runako Carroll obtained a Bachelor of Science (BS) degree in Information Technology from Miami Dade College, where they studied from 2018 to 2020. Runako also pursued Information Technology at Florida International University from 2018 to 2021, although the degree name is not specified.

In addition to their formal education, Runako has acquired various certifications. Runako obtained the Totango Creator: Data Maestro certification from Totango in June 2023. In April 2022, they completed the Foundations of Project Management and Google Project Management Certificate courses offered by Coursera. Furthermore, they have obtained multiple certifications related to cybersecurity, including the Cybersecurity IT Fundamentals Specialization and IBM Cybersecurity Analyst Professional Certificate from Coursera, all earned in May 2021. Runako also completed various courses and certifications in computer literacy, Bash scripting, Linux command line, macOS troubleshooting, SSH, Unix for Mac OS X Users, macOS Essential Training, and Adobe Photoshop CS6 from LinkedIn and Adobe between 2014 and 2020. Runako is also working towards a Totango Certified Administrator certification, although the completion details are not mentioned.