Justin Guimond

Client Success Manager, Team Lead at TouchBistro

Justin Guimond has a diverse work experience spanning various industries and roles. Justin started their career in the food and beverage industry, working as a Customer Service Professional for over 17 years. In 2015, they gained experience in the luxury sales and watch repair field at ROLDORF & Co Horologists & Jewellers. Justin also has experience in event planning and DJ services, as well as project coordination at 10 STAR in 2018. Justin then transitioned to the tech industry, working as a Senior Implementation Consultant at TouchBistro from 2018 to 2021, followed by roles as a Client Success Manager and Team Lead. Justin also has experience in horticulture, farming, property management, and art department specialization. Justin previously worked for Reise Productions and TELUS Advertising Services, where they gained graphic design and web development skills. Throughout their career, Justin has demonstrated their adaptability and versatility in a range of roles and industries.

Justin Guimond, BA, CAPM has a diverse education history. In 2018, they obtained their Certified Associate in Project Management (CAPM) from Instructing.com, an accredited PMI Registered Education Provider. Prior to that, from 2008 to 2010, Justin attended The University of British Columbia, where they earned a Bachelor of Arts degree with a major in Religion, Literature, and the Arts and a minor in Philosophy. In 2005, they completed a Diploma in Liberal Arts from Corpus Christi College, focusing on humanities. In 2003, Justin pursued Entrepreneurship/Entrepreneurial Studies at the British Columbia Institute of Technology. Justin completed their high school education at St. Francis High School, graduating with excellence in 2002. Along with their academic credentials, Justin has obtained additional certifications such as Customer Success Management Fundamentals, Learning Jira Software, Slack Essential Training, and Joint Health & Safety Committe Certification from institutions like LinkedIn and Worksafe BC.

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Previous companies

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Timeline

  • Client Success Manager, Team Lead

    January, 2023 - present

  • Client Success Manager

    November, 2021

  • Senior Implementation Consultant

    October, 2018