Poonam Agarwal

Poonam Agarwal is an experienced technology professional currently serving as the Senior Manager of Internal Systems at TouchBistro since April 2023. Previous roles include Senior Salesforce Consultant at RafterOne and various positions at Shopify, culminating in Senior Technical Program Manager, where Poonam worked from November 2018 to July 2022. Poonam has also held the position of Business System Analyst at TD and Ignite Insurance, as well as Project Manager and Business Analyst at Innovative Travel. Earlier career experiences include business analysis roles at Idea Cellular Ltd and software engineering at InterGlobe Technologies. Poonam's educational background includes a Master of International Business from Hult International Business School and a Bachelor of Technology in Computer Science from Vellore Institute of Technology, complemented by specializations in Software Product Management and Project Management Principles and Practices.