Aziza Kaurouma

Aziza Kaurouma is currently serving as the Director of Business Performance Standards at TouchPoint Support Services since September 2023. Prior to this role, Aziza held the position of Director of Learning and Development at Crothall Healthcare from August 2021 to September 2023, and was the Senior Director of Environmental Services at TouchPoint Support Services from August 2019 to August 2021, overseeing cleanliness and infection control in a large hospital setting. Aziza's earlier experience includes roles such as Project Patient Experience Manager at Morrison Healthcare, where training initiatives were developed to enhance patient experience, and System Patient Experience Manager at Crothall Healthcare, which involved managing survey analysis for program improvement. As Operations Leader at UCHealth, Aziza improved departmental efficiencies, and prior experience includes a decade-long tenure as a Store Manager at Starbucks. Aziza Kaurouma holds a degree from the University of Arizona.