Joana Pinto

Joana Pinto has a diverse work experience ranging from customer service roles to becoming a QA Engineer. Joana started their career in 2013 at Sport Zone as a Customer Service representative. In 2014, they worked as a Contributor at the Cinema and Photography - Academic Association of the University of Aveiro, where they covered events and promoted activities. Joana then joined VideoNorte in 2015, continuing in customer service until 2016.

From 2016 to 2018, Joana worked at Forseguro, initially as a Communication and Information Technician, then transitioning to a Trainer role. At GoContact, they worked as a QA Tester Junior from 2018 to 2019, gaining experience in Agile methodologies and software testing.

In 2019, Joana joined BySide as a QA Engineer, where they were involved in various testing activities such as functional, regression, exploratory, UI, and API testing. Joana also managed releases and utilized tools like JIRA and Postman.

In 2022, they moved to GetGround as a QA Engineer and later joined TourRadar in 2023, continuing in the same role. The duration of their roles at GetGround and TourRadar is ongoing, with no specific end dates mentioned.

Overall, Joana Pinto has a strong background in quality assurance, with experience in software testing, test case creation, bug reporting, and Agile methodologies. Joana has also gained skills in communication, training, customer service, and event coverage throughout their career.

Joana Pinto obtained a Bachelor's Degree in New Communications Technologies from Universidade de Aveiro, which they completed between 2012 and 2015. In 2016, they obtained a certification in E-Trainers Moodle from Forseguro. During 2017, Joana pursued further education and obtained several certifications, including Digital Marketing from Google - Digital Atelier, PHP and MySQL from Forseguro, and a Trainers' Training certification from Forseguro. Joana also obtained an Advanced Excel certification from Forseguro during the same year.