Carlos Herrera

Carlos Herrera is a seasoned IT professional with extensive experience spanning over two decades across various roles in technical support, systems engineering, and analysis. Currently serving as a Senior Systems Specialist for the Town of Parker, Colorado, Carlos specializes in supporting the Axon suite of products at the Parker Police Department. Previous roles include positions as a Geek Squad Agent at Best Buy, where Carlos provided tech support solutions, and as a DSS Engineer III at Santander Consumer USA Inc., where responsibilities included mentoring junior staff and managing complex IT systems. With degrees in Management Information Systems and Information Technology from the University of Phoenix, Carlos has developed a strong foundation in both technical skills and business process optimization.