Ana María Forero Gómez

Ana María Forero Gómez has a diverse work experience spanning over two decades. Ana María'smost recent role is Chief Operating Officer at tpaga, which they started in November 2022. Prior to this, they worked at Opsol Integrators Colombia as an Operations Manager from May 2022 to October 2022. In this role, they focused on optimizing operational and administrative processes, improving customer experience, and aligning them with the company's culture in India and the United States.

Before Opsol Integrators Colombia, Ana María worked at Carvajal Tecnología y Servicios. Ana María held multiple positions during their tenure, including Pricing and Jefe Comercial UEN Pagos y Recaudos. In these roles, they were responsible for financial modeling, implementing new operational and financial processes, and negotiating contracts with banks and networks.

Earlier in their career, Ana María worked at ASIC Ingenieria SAS as Gerencia de Operaciones y Proyectos, where they managed contracts with Colombian banks and oversaw a project on office automation. Ana María also worked at Brink's as an Analyst ATM and Auxiliar Faltantes ATM, handling customer claims and participating in commercial activities.

Ana María'searly work experience includes a role at A Toda Hora S.A as Supernumeria - Auxiliar Compensación - Cuadre de Cajeros - Atención de Requerimientos. In this position, they performed daily reconciliation of ATMs, resolved user complaints, and ensured compliance with Superintendencia regulations.

Throughout their career, Ana María Forero Gómez has demonstrated expertise in optimizing operational processes, managing contracts and negotiations, and improving customer experience. Ana María has a strong track record of achieving cost optimization and delivering results in various industries and organizations.

Ana María Forero Gómez has a diverse education history. From 2020 to 2022, they pursued a Master's degree in Business Administration (MBA) with a focus on Administration and Management of companies at both Universidad Nebrija and IMF Smart Education. During the same period, they also completed a course on Digital Transformation at IMF Smart Education and a course on Human Resources 2.0 at IMF Smart Education in 2022.

Prior to their Master's studies, Ana María attended Fundación Universitaria Konrad Lorenz from 2000 to 2004, where they earned a degree in International Business Administration. Additionally, they obtained a certification in ITIL from Global Knowledge Colombia, specializing in Business, Management, Marketing, and Related Support Services.

In terms of additional certifications, Ana María received Duolingo fluency certificates in English, with an estimated advanced level in March 2016 and an estimated intermediate level in February 2016.