Jennifer Williams

Jennifer Williams has a diverse work experience in the online marketplace industry. Jennifer currently holds the role of the Product Manager, Fraud and Private Sales at AutoTrader.ca since January 2023. Prior to this, they worked as the Product Owner, Fraud at AutoTrader.ca from May 2022 to January 2023. Jennifer also has experience as a Fraud Analyst at AutoTrader.ca from December 2021 to May 2022.

Before joining AutoTrader.ca, Jennifer worked at Gumtree.com as an Operations Supervisor from August 2018 to December 2021. In this role, they focused on rebuilding the Gumtree UK Customer Service team, improving customer service, and reducing fraud exposure. Jennifer worked closely with the Moderation team to analyze and implement data received from consumers to enhance fraud detection systems.

Prior to Gumtree.com, Jennifer worked at Kijiji Canada for several years in various roles. Jennifer served as a Contact Management Operations Supervisor from September 2014 to August 2018. Before that, they were an Ad Moderation Supervisor from January 2013 to September 2014 and an Ad Moderation Team Lead from November 2011 to January 2013. Jennifer started their career at Kijiji Canada as an Ad Moderator in July 2011.

Overall, Jennifer has demonstrated expertise in fraud prevention, improving customer service, and enhancing moderation systems in the online marketplace industry.

Jennifer Williams attended York University from 2007 to 2011, where they earned an Honors Bachelor of Arts degree in Law and Society. In addition, from 2009 to 2010, they also attended Loyalist College and obtained a Diploma in Legal Assistant/Paralegal.