Adrian Heywood currently serves as Team Lead - Freight Auditor at TRAFFIX, focusing on auditing and financial reviews of LTL Freight Bills since September 2022. Previous experience includes roles as Reservations Specialist at itelCX and as Assistant Call Center Manager, Operation Supervisor, and Customer Service Representative at Teleperformance. Additionally, Adrian held the position of Store Manager at Pizza Hut and Area Manager at The American Store Limited. Adrian's educational credentials include a recent course in Supply Chain Management from the Korea Advanced Institute of Science and Technology, a Certificate in Introduction to Communication Science from the University of Amsterdam, and ongoing studies in Oil & Gas Industry Operations at Duke University and Leadership at The University of Queensland.