Amy Hughes

Amy Hughes is a seasoned professional with extensive experience in market insights and analytics. Currently serving as the Director of Market & Customer Insights at Trane Technologies since January 2020, Amy has successfully led a team through organizational restructuring while enhancing the integration of analytics and user experience. Previously, Amy held positions at Ingersoll Rand-Trane, including Director of Analytics & Process, where significant improvements in data quality and process efficiency were achieved. As Market Insights Leader, Amy expanded an internal survey panel, greatly improving customer data collection. Early in career, Amy served as Senior Market Research Analyst at Market Probe and as Associate Project Director. Academic credentials include a Master's in Market Research from Southern Illinois University Edwardsville and a Bachelor's in Marketing from the University of Dayton.