Courtney King

Strategic Customer Success Manager at Transcend

Courtney King is an experienced Customer Success Manager with a demonstrated history of enhancing client relationships and driving strategic outcomes across various organizations. Currently serving as a Strategic Customer Success Manager at Transcend since September 2023, Courtney focuses on building the future of data privacy. Previously, Courtney held senior roles at Reveal and Rasa, where responsibilities included providing infrastructure for conversational AI and ensuring customer satisfaction. Prior experience includes a Customer Success Manager role at Ping Identity, where strategic guidance was given to improve security postures and risk mitigation, as well as positions at FirstScreen as both a Customer Success Manager and Associate Customer Success Manager. Educational qualifications include a Bachelor's degree in International Business from Texas State University, earned between 2010 and 2012.

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Timeline

  • Strategic Customer Success Manager

    September, 2023 - present