Kelly McVey

Software Support Specialist at Transfinder

Kelly McVey has extensive work experience in the technology industry. Starting in 2018, they worked at CommerceHub in various roles. As a Technical Support Representative, they provided assistance to clients through email, phone, and chat, addressing technical inquiries and resolving issues related to EDI, XML, and Delimited problems. Kelly then advanced to the position of Technical Support Representative II, where they escalated priority issues, handled assigned project work, and assisted in training new representatives. Later, as a Senior Technical Support Representative, Kelly oversaw work queues, handled escalated support issues, and trained new staff. Additionally, they served as a Business Development Coordinator at CommerceHub, sourcing and providing quality assurance for potential leads, managing deadlines and progress, and collaborating with cross-functional teams. In 2023, Kelly joined Transfinder as a Software Support Specialist.

Kelly McVey attended Fulton-Montgomery Community College from 2015 to 2017. During this time, they pursued an Associate's degree in Computer Information Systems. However, the specific field of study within this degree is not provided.

Links

Timeline

  • Software Support Specialist

    March, 2023 - present

A panel showing how The Org can help with contacting the right person.