Jennifer joined the TARC team in 2004. She is a graduate of Spalding University with a bachelor’s in Psychology. She has previously worked as a CSR, Lead CSR, Call Center Supervisor, and Assistant Director of Paratransit and Customer Service; she has over 15 years of experience working with contracts in the paratransit industry.
As Director of Mobility Services she is responsible for guaranteeing the Paratransit Program remains in compliance with FTA and ADA recommendations and guidance, and ensuring contractors are delivering paratransit service to the community.
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