Gigi Chen-Kuo

Gigi Chen-Kuo is the Chief Operating Officer (COO) of TransLink. As COO, Gigi Chen-Kuo drives the TransLink corporate vision forward and supports alignment of strategic priorities. She oversees the General Counsel and Corporate Secretary’s office, Business Technology Services, Real Estate, Commercial Strategy & Innovation division, Internal Audit and Continuous Improvement, Indigenous Relations and Equity, Diversity, and Inclusion portfolios. Prior to her position as COO, Gigi was TransLink’s General Counsel and Executive Vice-President of Corporate Services.

Gigi has a deep understanding of TransLink and the region, having been with the organization since its inception in 1999 and prior to that with BC Transit. Gigi was appointed TransLink’s interim CEO in 2021. Despite the unprecedented times TransLink was facing, Gigi steered the organization forward. She demonstrated exceptional leadership, ensuring services continued to operate and moved forward key projects for the organization.

Gigi is currently a director on the boards of Consumer Protection BC and Commissionaires BC. She is also the chair of TransLink’s Captive insurance company and the subsidiary that employs Transit Police personnel.