Nick C. currently serves as the IT Support Team Lead at Transport for Greater Manchester since January 2023. Prior to this role, Nick held various positions at Sainsbury's Digital, Tech and Data from April 2006 to June 2021, culminating in the role of Information Technology Service Desk Manager, where responsibility included managing two Service Desks and overseeing over 50 staff while handling more than 4,000 incidents and service requests weekly. Previous roles at Sainsbury's included Information Technology Service Desk Team Lead, Shift Lead, and Training Coordinator. Nick also worked as a Program Management Office Analyst at Accenture and held an Administrative Assistant position at Sainsbury IT. Nick's early career included various roles at J Sainsbury Plc. Educational credentials include a BTEC National Diploma in IT Applications from Epping Forest College and GCSEs from Chingford High School.
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