Maximiliano Villalba

Maximiliano Villalba has a diverse work experience in the telecommunications industry. Maximiliano began their career at Verizon Business as a Network Engineer, where they performed network monitoring tasks and provided technical support in multiple languages. Maximiliano then joined IFX Networks as a Regional Customer Service Manager, managing a team and supporting clients in critical situations. Maximiliano later became the LATAM NOC Manager, overseeing the center of network operations and optimizing processes for customer service improvement.

After their time at IFX Networks, Villalba joined Flō Networks, where they held several positions including Director of Service Management & Operations and VP of Customer Experience. In these roles, they focused on defining and implementing customer experience strategies, strengthening relationships with cloud providers, and driving business growth through a unique value proposition for enterprise customers. Villalba was also responsible for leading the service delivery and pre-sales areas and played a key role in the company's cultural transformation and regional expansion.

Maximiliano Villalba's education history begins in 2004 when they pursued their CCNA degree in telecommunications. Maximiliano continued their studies in 2008 and obtained a Cisco Certified Internetwork Professional (CCIP) degree from Cisco CCIP, specializing in telecommunications, routing, quality of service, MPLS, and Traffic Engineering.

In the same year, Maximiliano also achieved a FCE B2 degree in English from Cambridge ESOL Argentina. In 2016, they attended Cambridge College and completed their C2 Proficiency degree, demonstrating an advanced level of language proficiency.

During their educational journey, Maximiliano also pursued additional certifications. In 2017, they obtained the C2 Proficiency certification from Cambridge Assessment English.

In terms of higher education, Maximiliano engaged in a Customer Experience Program at Universidad del CEMA in 2018, although it is not specified whether they obtained a degree from this institution. Additionally, Maximiliano's education history mentions their involvement in a Ciclo avanzado at FUNCEB - Fundación de Estudos Brasileiros, but no specific details are provided regarding the field of study or the duration of this program.