Melanie G.

Melanie G. has extensive experience in the travel and customer service industry, currently serving as the Head of Call Centre Operations & Partnerships at Travel Solutions Network since December 2023. Prior to this role, Melanie held positions including Head of Quality Assurance at Not Just Travel and Customer Service Manager at Destinology. Beginning their career as a Travel Sales Consultant at St Andrews Travel, Melanie progressed through various roles, including product support and training coordination, where responsibilities included complaint management, account management, and cross-functional collaboration. Melanie's background is complemented by earlier positions in customer service and leadership, as well as a diploma in Early Childhood Education from Bolton College.