Mia Ma is an experienced sales operations analyst, currently employed at Korn Ferry since July 2019, providing support to global sales teams through data analysis and performance tracking. With a background as a sales operations specialist at Strategy Execution, Mia has a proven ability to enhance operational efficiency and customer satisfaction across various roles, including customer care manager and business operations coordinator. Mia's volunteer work with Travelers Aid International demonstrates a commitment to service, while earlier internships in event coordination have equipped Mia with skills in logistical management and client relations. Mia holds a Master’s degree from Indiana University Bloomington and multiple degrees from Shanghai Jiao Tong University, including a Bachelor of Applied Science in Public Administration.
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