Elizabeth Corral

Elizabeth Corral has a diverse work experience spanning various roles and positions. Elizabeth is currently a Senior Director of Account Management at Travelers Haven, starting in October 2022. Prior to that, they worked as the Director of Customer Support at Drip from September 2020 to August 2022. Elizabeth also held the position of Director of Customer Support at Liftopia, Inc. from March 2016 to September 2020, where they managed a team of support managers, leads, and agents.

Before their time at Liftopia, Elizabeth worked at Prezi as a Customer Retention Project Manager for the Support and Customer Success teams from August 2014 to March 2016. During this role, they gathered customer feedback, analyzed pain points, and implemented A/B testing to improve support workflows.

Between 2009 and 2014, Elizabeth held multiple roles at Disability Group, Inc. including Director of Customer Service Team - Hearing Department and Associate Director of Customer Service Team - Pre-Hearing Department. In these positions, they supervised teams of customer service representatives, performed case audits, created New Hire Training Programs, and maintained project lists for various initiatives.

Earlier in their career, Elizabeth worked as a Project Manager at Corral Communications, LLC from 2003 to 2009.

Overall, Elizabeth Corral has a strong background in customer support and management, with experience in leading teams, analyzing customer feedback, and implementing improvements in support workflows.

Elizabeth Corral attended San Francisco State University from 2003 to 2008, where they earned a Bachelor of Arts (B.A.) degree in Psychology.