Avril N.

Avril N. currently holds the position of Assistant Manager in Seller Operations at Shopee, where responsibilities include leading a team of five as part of the Seller Governance Team, ensuring decision-making adheres to guidelines and enhancing the efficiency of seller governance processes. Prior to this role, Avril served as a Strategy & Operations Specialist at Bolt, managing a team of 12 BPO agents and successfully revamping operational procedures. Previous experience includes roles at TikTok in various capacities within Seller Operations, and positions focused on customer experience at Agoda and Anantara Hotels, Resorts and Spas. Avril N. has a Bachelor of Arts in Literature from Kasetsart University.