Sumeet Suden

Sumeet Suden has extensive experience in customer service and team leadership roles. Currently serving as Team Lead in the Resolution Department at Travelopod since July 2017, Sumeet manages major escalations and chargebacks. Prior to this, Sumeet worked at BPO Logitrade Solutions as a Customer Service Representative and Operational Manager from May 2015 to July 2017, overseeing three lines of business and leading a team of 25 employees. Sumeet began the career at Concentrix as a Customer Service Executive for Jet Airways Reservations in 2014, focusing on reservations and customer queries. Sumeet's educational background includes a B.Com in Business/Commerce from Panjab University and secondary education from Govt. Model Sr. Secondary School and Manav Mangal High School in Chandigarh.