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Joseph Angelo Mores

Customer Service Team Lead at TravelPerk

Joseph Angelo Mores has a diverse work experience spanning several companies and roles. Joseph Angelo began their career as an intern at both the Movie and Television Review and Classification Board (MTRCB) and Solar Entertainment Corporation in 2011.

In 2012, Mores joined InterContinental Hotels Group (IHG®) and held several positions, including Loyalty Program Representative, Guest Relations Representative, and Administrative Assistant for IHG Group Centre - Worldwide Sales. In these roles, they displayed strong customer service skills, resolving customer complaints and maintaining guest brand loyalty.

Mores later became a Sales Support Specialist for IHG Business Edge, where they facilitated account updates and addressed concerns through personalized and efficient service. Joseph Angelo then transitioned to a role as a Guest Relations Specialist, where they leveraged emotional intelligence to resolve customer complaints and make compensation decisions.

Most recently, Mores joined TravelPerk in 2019 as a Business Travel Consultant. Joseph Angelo has demonstrated leadership skills and was promoted to the position of Customer Service Team Lead in October 2021.

Overall, Joseph Angelo Mores has a proven track record in customer service and administrative support roles and has shown their ability to build rapport with clients and colleagues.

Joseph Angelo Mores earned their Bachelor of Arts in Communication and Media Studies from Philippines Jobs between 2008 and 2012. Joseph Angelo later pursued a Master of Arts in Development Communication at the University of the Philippines from 2018 to 2021.

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