Cda John Burbank - Pmp

John Burbank is an accomplished project and program manager with extensive experience across various organizations, including Travis Credit Union, Franklin Templeton Investments, and BlackRock. At Travis Credit Union, John serves as the Lead Project Manager, overseeing a significant migration to a cloud-based phone system and redesigning the interactive voice response system. Previously, at Franklin Templeton Investments, John improved customer satisfaction through video conferencing initiatives and led projects that reduced operational costs by 30% while enhancing cybersecurity measures. At BlackRock, John managed a $35 million data center build-out that annually saved $4 million and led several global programs to significantly reduce costs and improve efficiencies. John holds an MBA in Project Management from Aspen University and a BS in Computer Science from National University, along with certifications as PMP and CDA.