Systems Integration Manager

Trax Technologies provides cloud-based solutions and services to automate and manage freight invoice auditing and payment processing for buyers and sellers of logistics services. The Trax platform enables companies to optimize supply chain performance through greater visibility into their logistics ecosystem and predictive analytics based on over 1 billion logistics transactions from all industries, modes and countries. Trax operates on a global scale with offices in the U.S., Latin America, Asia, and Europe.

This position works within our Professional Services – Technical Services team to support our clients in accurately assigning and reporting logistics invoice costs from our system to their internal cost accounting system.

Responsibilities:

1. Oversee a team of Integration Developers responsible for gathering, translating, and documenting customer requirements into systematic rules to align with the customer accounting process and expectations. These technical specifications are then delivered to Engineering/Technology departments to build or modify existing payment files, shipment match files, booking files and payment reconciliation files to interface with customer ERP system or shipping systems. This position is expected to perform the same nature of work of those individuals on the team and is not just a people manager position.

2. Define and document software requirements for developers and participate in the technical evaluation of software modifications that will enhance operating and development activities.

3. Prepare documentation, presentations, charts, tables, and diagrams; conduct reviews for scope, business justification, and requirements deliverables including use cases, prototypes, and business rules as outlined in Functional Requirements, Requirements Traceability Matrix and User Acceptance Testing standard documents.

4. Develop test plans and scripts, engage in testing designed solution to ensure the engineered solution appropriately matches technical specifications, while monitoring and reporting on the progress to the Project Manager. This includes identification and documentation of system deficiencies.

5. Equip Project Managers with necessary status updates on related tickets and timeline estimates. Deliver and manage requirements to time and cost for projects; exhibit personal accountability to prioritize work to meet milestones and complete deliverables throughout project lifecycle.

6. On occasion, may participate in management activities to establish new processes, outlining the vision for future work. May also be called upon to complete an assessment for levels of effort estimates on new deployments and change orders.

Qualifications and Experience:

1. Minimum of three years of business analysis or equivalent experience; preferably within a professional services firm or similar environment. Management experience strongly preferred.
2. Relational Database experience required - ability to understand relational databases, not necessarily coding query language.
3. In-depth understanding of how to interpret customer business needs and translate them into software and operational and technical requirements.
4. Bachelor’s degree preferred – ideally in Accounting or Finance, Supply Chain or Analytics.
5. Demonstrate experience organizing information based on documentation analysis and interviews.
6. Exemplary written and verbal communication skills, with evidentiary experience in leading groups through design sessions.
7. Accounting and/or financial systems experience is preferred.
8. Strong background in root cause analysis, research and problem-solving.
9. Able to interpret large amounts of accounting data in various formats.