John Peter Periya Kethiah

John Peter PERIYA KETHIAH is an accomplished Customer Success Manager specializing in strategic accounts at Traxens since July 2019. With a background in engineering and logistics, John has effectively onboarded key customers, monitored success metrics, and implemented upselling strategies while ensuring zero churn. Previous roles at Traxens included positions as Supply Chain Engineer and Customer Success Associate, where responsibilities ranged from logistics operations to managing client needs and project assistance. Prior experience at JRS Builders Pvt. Ltd. involved logistics planning and site management. John holds a Master’s degree in International Trade and Logistics from KEDGE Business School and a Bachelor’s degree in Civil Engineering from Pondicherry University.