Matthew Ulm

Matthew Ulm is an experienced professional in the hospitality and gaming industry, currently serving as the Director of Hotel and Player Services at Treasure Bay Casino and Hotel since March 2000. In this role, Matthew oversees daily operations of the hotel, player's club, casino cash vault, and cashiers, managing a team of 10 supervisors and 60 line-level crewmembers, along with contract labor for housekeeping and environmental services. Matthew's prior positions at Treasure Bay include Hotel & Player Services Manager, Assistant Cage Shift Manager, and Slot Supervisor. Matthew also held managerial roles at Service Merchandise and Campo Electronics and Appliances, overseeing operations, scheduling, and inventory management. Matthew holds a Bachelor's degree in Business Administration, Management and Operations from The University of Southern Mississippi.