DG

Danielle Greer

Customer Care/guide - Ecommerce at Trek Bicycle

Danielle Greer has a diverse work experience spanning several industries. Danielle began their career as a Financial Services Assistant at Amscot Financial Services in 2006, providing customers with various financial services. Danielle then worked at Catalina Marketing as a Customer Support Technician, where they provided technical marketing support for supermarkets nationwide.

In 2010, Greer worked as a Photographer at Lifetouch Portrait Studios, capturing high-quality portraits of students and staff. Danielle also gained experience as an Office Assistant/Customer Support at AE21 Online Adjuster Training, where they provided technical support for online educational programs and assisted with sales.

From 2013 to 2014, Greer served as a Customer Care Representative at Granite Telecommunications, addressing various issues related to service and documenting call details for resolution. Danielle then joined InVista Talent as an Account Executive in 2018, offering solutions for hiring and talent retention based on psychometric and clinical assessment.

Greer's longest tenure was at Psychological Assessment Resources, Incorporated, where they worked as a Customer/Technical Support Specialist from 2014 to 2022. Danielle was a top performer, converting customers to an online platform, upselling additional revenue, and receiving positive customer feedback.

Most recently, Greer joined Trek Bicycle in 2022, starting as a Retail Associate before progressing to roles as Sales Manager and Sales Lead.

Danielle Greer began their education at Hillsborough Community College in 2008 and completed their Associate of Arts (A.A.) degree in Liberal Arts and Sciences/Liberal Studies in 2010. Danielle then continued their studies at the University of Tampa from 2011 to 2012, earning a Bachelor's Degree in Psychology with a focus on Social Psychology.

Links

Previous companies

PAR logo
Catalina logo
Granite logo

Timeline

  • Customer Care/guide - Ecommerce

    July 1, 2024 - present

  • Sales Lead

    September, 2023

  • Sales Manager

    May, 2022

  • Retail Associate

    February, 2022