Mario Hendriks

Mario Hendriks has a diverse work experience spanning over several industries and roles. Mario is currently working at Trek Bicycle as the Customer Care Manager Benelux. In this role, they lead and coaches a team of Customer Care Guides and B2B Coordinator.

Prior to this, Mario worked at Johnson Controls as the Inside Sales & Customer Service Manager, where they were responsible for leading and coaching the Inside Sales, Customer Service, and Customer Master Data teams.

Mario also has experience as the Manager Sales Binnendienst NL & EU at Van Ommen BV, where they provided leadership and coaching to the Sales Support, Quality Support, and Customer Service teams. Mario was also responsible for optimizing processes and facilitating collaboration between different departments.

Before this, Mario worked as the Hoofd Verkoop Binnendienst at Intergas Heating Ltd, where they led the Sales Binnendienst team and was responsible for improving and coordinating commercial and operational processes. Mario also acted as a project coordinator for the establishment of a new Intergas branch in the UK.

Earlier in their career, Mario held the position of Hoofd Verkoop Binnendienst at Spruyt hillen, where they led the Sales Binnendienst team and coordinated commercial and operational processes. Mario also worked as a Business Development Manager at Office Depot and Guilbert/Office Depot, where they initiated and implemented new sales concepts and strategies.

Mario has also held various managerial roles, including Vestigingsmanager at Explore, Callcentermanager at Marke-Tel Telemarketing Services, and Project-/Accountmanager at Van Wissen Telemarketing.

Throughout their career, Mario has demonstrated strong leadership skills, proficiency in optimizing processes, and an ability to coordinate and collaborate between different departments.

Mario Hendriks attended Radboud University from 1986 to 1993, where they earned a degree in Meester in de rechten with a specialization in Nederlands Recht. Mario also obtained a certification in Doctoraal Nederlands Recht from Radboud University, although the specific month and year of completion are not provided.