Aviela Daves is a skilled professional with extensive experience in customer success, sales, and information security. Currently serving as a Customer Success Manager at Trelica since September 2024, Aviela previously held various roles at Clinked.com from July 2021 to September 2024, including Sales Executive and Information Security Officer, where ISO 27001 processes were implemented and certification achieved within six months. Additional roles at Clinked.com included Inbound Sales Representative and Client Success Analyst, where significant contributions to account management and client support were made. Prior experience includes a brief tenure as a Client Success Analyst at Lexicon and a Strategy and Ideation intern at MiaBlue, where Aviela managed social media and digital marketing strategies. Academic qualifications include a Bachelor’s Degree in Psychology with Professional Placement from Cardiff University and a Master of Business Administration in Business Analytics from the University of East London, complemented by training in Social Media Marketing from Shaw Academy.
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