Angela Martinez-Moya possesses extensive experience in workforce management and customer service, currently serving as a Workforce Management Analyst at TriCore Reference Laboratories since September 2019. Prior roles include management positions at the City of Albuquerque's 311 Citizen Contact Center and as a Customer Service Supervisor at Alliance Data. Angela has a background in customer account management with the Social Security Administration and supervisory roles in customer care, sales, and retention at Comcast. Angela holds a Master of Business Administration (MBA) in Business Administration, Management and Operations from the University of Phoenix, as well as a Bachelor of Arts in Communication and Media Studies from New Mexico Highlands University.
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