Adam Knight is currently serving as a Helpdesk Manager and Support Team Leader at Trident since April 2023. Prior to this, Adam was a 3rd Line Support Consultant on a short-term contract at the same company. Adam worked as a Technical Support Analyst at RiverStone International from July 2016 to September 2021, where Adam was responsible for managing and maintaining Lloyd’s marketplace systems. Before that, Adam held the position of Network Engineer/Consultant at Trident Professional IT Services from September 2012 to July 2016, where Adam dealt with networking, software, and hardware issues. Throughout their career, Adam has mentored junior colleagues, provided consultancy services, and served as the final escalation point for support queries and issues.
August, 2023 - present
April, 2023
May, 2022