Graham Morrison has worked as a Service Desk Analyst at TR Fastenings, providing first and second line incident support to over 1000 users. Currently, at Trident, Graham holds the title of Customer Engagement Solutions Architect, where Graham works on infrastructure projects and provides 3rd line technical support utilizing a range of technologies including Microsoft 365 products, Windows Server, Cisco networking equipment, SCCM, Cloud Computing in Azure, and VMWare ESXi.
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