Kimberly Gage

Kimberly Gage has worked for a number of companies over the years. In 2021, they began working as a Senior Customer Success Manager at Trilio, where they work with customers to ensure they receive maximum value from the TrilioVault platform. From 2019 to 2021, they worked at Rackspace Technology in two roles: Advisory Customer Success Manager (VII) and Customer Success Manager V. In this position, they closely engaged and interlocked with their clients, educating herself on their environment and business model to learn where Rackspace Technology could improve their services. From 2009 to 2019, Gage worked at IBM in two roles: GTL Critical Incident Management and Processes/Policies Education Materials Author and Business Analyst-Shared Services Delivery Reporting. In their first role, they were responsible for coordinating delivery services for an engagement, while in their second role they created data collection documents and reports based on custom requirements for the customer. Finally, from 2003 to 2009, Gage worked at IBM again in two roles: Delivery Engagement Manager/EUS Technical Solutions Architect and Business Recovery Manager/Duty Manager. In their first role, they were responsible for coordinating delivery services for an engagement, and in their second role they served as a single point of contact for the SDC Northeast Ops team and performed critical Situation management.

Kimberly Gage attended Krissler Business Institute from 1992-1994, where they received an Associates in Business Administration and Information Technologies. Kimberly also had education between 1989-1994. Kimberly has no additional certifications.