Heather R.

Heather R. has a Bachelor of Arts degree in Liberal Arts and Sciences/Liberal Studies from Oregon State University. Currently working as the Information Technology Service Desk Manager at TriMet, Heather manages the operations of the IT Service Desk, designs and implements service models, and works with other IT and business teams to resolve technical issues. With experience in customer service management at Multnomah County and Columbia Credit Union, Heather also holds a Project Management Certification from Oregon State University and has further education pursuing a Master of Business Administration from Eastern Washington University.