Charlene Hixon

Charlene Hixon is an experienced marketing professional with expertise in digital communications and customer engagement. Currently serving as a CRM Manager of Operations at Tripadvisor since July 2023, Charlene previously held leadership roles including Director of Customer Engagement at Petfolk and Email Marketing Manager at Holiday Inn Club Vacations, where responsibilities encompassed the development and execution of email and SMS communications. With a strong background in managing digital marketing initiatives across various companies such as Smart Panda Labs and Marriott Vacations Worldwide Corporation, Charlene has demonstrated a commitment to enhancing customer experiences and driving organizational growth. Charlene holds a BFA in Digital Arts from Bowling Green State University.