Rigel Montiel

Rigel Montiel is an accomplished hospitality professional with extensive experience in customer relations and account management. Currently serving as Key Accounts Manager at Tripadvisor since August 2021, Rigel previously held positions such as Customer Success Manager for NA & LATAM. Prior experience includes Director of Customer Relations at SIXTY Hotels, where Rigel managed four teams and upgraded critical software, as well as roles in front office operations that consistently achieved high customer satisfaction and increased revenue. Rigel's earlier career involved operational management at The Chatwal and various positions at W Mexico City. Rigel holds multiple certifications from Cornell University in Hotel Revenue Management and a degree in Hospitality Administration/Management from EHL and Centro de Estudios Superiores de San Ángel.